Help

Support and onboarding

Get help with setup, branch creation, migration, team training, plan limits, expenses and daily operations inside ClassNivo.

Support areas

Help for launch, migration and daily running

SET

Onboarding support

Guidance for setting up institute profile, branches, batches, courses, fee structures, expense heads and admin users.

CSV

Data migration

Use CSV imports and assisted review to move student, fee and expense records from spreadsheets.

TRN

Training

Train owners, admins and teachers on admissions, attendance, fees, expenses, exams and communication flows.

PAY

Plan and billing help

Get help with plan limits, module changes, Enterprise review, payment setup and cancellation requests.

SEC

Security requests

Contact support for account access, password reset guidance or user permission review.